Skip Navigation
Menu
Careers Contact
Donate

FULFILLMENT SERVICES

Bosma Enterprises provides flexible fulfillment solutions designed to meet the needs of companies across industries – from e-commerce startups to complex manufacturing operations.

With most major companies now offering two-day shipping, consumers expect their orders to arrive promptly and without complication. Bosma Enterprises provides comprehensive fulfillment and e-fulfillment services for companies seeking a scalable, efficient third-party logistics partner. Our services, which include pick-and-pack fulfillment, are flexible and can be tailored to accommodate complex orders, preventing delays that can cost your company time and money.

Our order fulfillment process:

  • Taking the order: Once we receive an order, we ensure all information is entered into our records accurately before items are finalized.
  • Processing the order: Our software integrates with customers’ checkout systems to ensure orders are processed by the right department. Once orders are processed, we also provide customers with an approximate arrival date.
  • Inventory selection: Our team carefully pulls items from the appropriate warehouse location.
  • Preparing for shipping: Our team weighs, packs and labels orders carefully and accurately.
  • Shipping the order: We work with trusted delivery partners to ensure all items are shipped in an efficient and safe manner.
  • Handling returns: We have the infrastructure and expertise to accommodate clients’ return policies and inspect items for damage before returning to inventory.

Fulfillment capabilities and advantages:

  • Exceptional customer service: We keep lines of communication open throughout the process, ensuring our customers are able to reach us quickly and without interruption. We also operate on the Salesforce platform, making it easy for customers to integrate with our operation.
  • Data-driven system backed by a human touch: As a company, Bosma Enterprises has an accuracy rate of over 99%. Our employees get the job done right the first time – saving our customers time and money.
  • Scalable services: We can provide fulfillment services for companies of all sizes and can scale our services for partners as they grow and expand sales.
  • Warehousing services: Bosma Enterprises offers more than 160,000 square feet of warehouse space, simplifying the fulfillment process by ensuring a dependable storage solution for all customers. Our telecommunication equipment or services are compliant with Section 889 of the 2019 NDAA for our partner’s security.
  • Discount freight rates: We offer competitive freight shipping rates and only work with trustworthy carriers, ensuring shipments arrive promptly and safely.
  • Multiple ISO certifications: Bosma is ISO 9001:2016 and ISO 13485:2016 certified, meaning we meet strict regulatory requirements for various industries. Our facilities also include an ISO Class 8 Clean Room for packaging medical supplies.
  • Contract packaging services: Bosma Enterprises also offers contract packaging, providing a full-service solution for fulfillment clients who need assistance packaging, assembling and kitting products.

“Medline holds Bosma Enterprises in very high regard, not only as a longtime customer but also as a valued vendor/partner. We continue to look to Bosma for packaging solutions to meet our diverse customer demands. Bosma’s quality and customer service give us the confidence needed to compete in this emerging market.”

DAVID SMITH, Vice President National Accounts, Medline Industries

Contact Us

If you’re interested in learning more about our fulfillment services or getting a quote, please submit your information in the form below. One of our representatives will contact you shortly.

Inputs marked by * are required.

Bosma Enterprises

6270 Corporate Drive
Indianapolis, Indiana 46278

Get directions
888-567-3422 (toll free)